FAQ

What is iStaff.ph?

iStaff.ph is a new and innovative business process outsourcing company Located in the Philippines that designs and delivers effective and efficient offshore staffing solutions for you and your business needs. Supplying highly competent professionals that will work for you and your business needs and continues to fully support you and your business the entire duration of your partnership with us.

Here at iStaff.ph, we will take care of your business like it is our own and provide your staff with only the best tools, equipments and support to ensure that we deliver our best results and that all your expectations are met beyond the incomparable.

What is BPO?

BPO stands for Business Process Outsourcing, which simply Outsourcing is more known. This happens when a company seeks and contracts an external provider for certain business processes or services. This may include Web Development solutions, content writing, call centers and many more.

What is the difference between Offshoring and Outsourcing?

There is a difference between Offshoring and Outsourcing, where Offshoring is a type of outsourcing that outsources business functions from another country. Offshoring means a cut of operational or labor expenses in a company and ideally, a marketing strategy to penetrate a new market that has potential to grow with the outsourcing business. “Global BPO” is another term for offshoring. While Outsourcing is the act of one company contracting with another company to provide services that might otherwise be performed by in-house employees. Often the tasks that are outsourced could be performed by the company itself, but in many cases there are financial advantages that come from outsourcing.

What is SEO?

SEO stands for Search Engine Optimization, SEO is a technique which helps search engines find and rank your site higher than the millions of other sites in response to a search query. SEO thus helps you get traffic from search engines.

What are the services offered by iStaff.ph?

Web Development iStaff.ph offers Web Development Services that helps business expand into the internet not only using primary and basic sources but as well as establishing traffic, appearance and easy navigation for prospective clients, these services includes:
• Web Design
• CSS/ HTML Coding
• Web Programming
• E-Commerce
• CMS Integration.

Design and Multimedia
iStaff.ph offers Design and Multimedia Services where our staff will be able to come up with a design and concept based from the client’s perspective. These Services include:
• Graphic Designs
• Logo Designs
• Print Design
• Animation
• Cartoonist

Writing and SEO
iStaff.ph offers Writing and SEO Specialization that enables to fill the business with its most crucial parts. Search Engine Optimization is a way where our Client’s business will be held for traffic and more reviews in the internet and draws the client’s attention to the business. With Writing and SEO, iStaff.ph offers:
• Link Building
• Page optimization
• Technical Writing
• Website Content
• Blog and Article Writing
• Creative Writing
• SEO Copywriting.

Admin and Support
iStaff.ph offers Administration and Support enables clients to sit back and relax while we do our part. These
services includes:
• Data Entry
• Web Research
• Transcription.

Networking and Information System
iStaff.ph offers its Networking and Information System where navigation trough out your online based server happens to be easy and worry-free. These Services includes:
• DBA
• Server Administration
• ERP/CRM.

Why do I need to establish an online presence for my business?

People today are always on the go, they want easier and faster access to information whenever and wherever. It’s a great opportunity for businesses to establishing an online presence by having their own website to market their products and services. Whether big or small, millions of businesses around the globe create their online presence and earning twice as much, even greater for some, of what they used to earn without a website. And what a better way to build a website without the hassle? Offshore outsourcing! It’s made simple and affordable for all types of businesses.

What are the requirements of a typical project or service?

Before the client signs an agreement, iStaff makes sure that the client clearly understands the skills and capabilities of the staff he will hire, the scope, and estimated completion of the project. Upon signing up, clients are required to pay 50% downpayment before the project starts, and pay the remaining balance upon the completion and acceptance of the work done.

For long term staff leasing, clients will be billed on a monthly basis until the project is terminated either by the client or iStaff.ph due to incompliance of iStaff’s terms and conditions.

How can I keep track of the progress?

iStaff strictly maintains a weekly and monthly updates and reports to clients. Clients may want to have a different schedule of reporting and updates so they can have more time to review, comment and give inputs to help get the project go forward and in the right direction.

What are the modes of payment for a project or service?

Credit cards are always welcome. iStaff strongly recommends this type of payment especially to long term enagagements and other monthly packages. For check payments, it should be made payable to “iStaff Outsourcing Services Inc..”

What are other payment options available?

Bank wire transfer is accepted. For questions regarding other modes of payment, please contact accounting@istaff.ph for assistance.

What differs iStaff.ph from other Offshoring/Outsourcing Businesses?

Established in the heart of Metro Manila, the booming city of the Philippines, with an overflowing number of talents ranging from entry level to master lever IT professionals in the country. iStaff not only offers lower costs and simplified offshore outsourcing solutions, iStaff also supplies highly qualified professionals you need to get your projects going, but also supports you throughout the duration of the partnership.

iStaff will take care of your business like it’s our own. We will provide your staff with only the best tools, equipment and support to ensure that your expectations are consistently met.

What are the future prospective “Staffer’s” requirement to apply at iStaff.ph?

Applicants are required to submit their updated resume and a portfolio. Applicants who will be considered for an open position will be scrutinized by an expert of iStaff in their respective field, and only the ones who passes will have their profiles presented to clients.

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