Month: June 2017

In any efficient company, task delegation among personnel is standard business practice. Departments are created for the purpose of streamlining and designating responsibilities. However, companies also prioritize ways to cut costs and ease the workload. For this purpose, PEO services is the feasible alternative. Investing money in staff leasing companies is worth every dollar, tasking work accomplished under your supervision and approval.

Here is where “Staff Leasing” comes in. A staff leasing company builds teams of personnel who can accomplish your in-house responsibilities, including human resource and contact center operations. It usually depends on your need. PEO services bypass the time you’ll spend hiring new employees. It also reduces the costs of in-house operations. Many companies consider leased employees as solutions in reducing workload, consequently improving focus on the essential aspects of business.

Here are five essential benefits Staff Leasing can provide for your business:

1. Transferring Responsibilities

Tasks that can be costly and time-consuming; it’s just the nature of operations. If you’re doing things in-house, you’ll have to buy new equipment and tools, hire new employees. By transferring these responsibilities to a PEO services company, you’ll delegate responsibility to professionals without compromising operations costs.

2. Cutting Costs

Recruiting new employees can be expensive, considering the details and legalities of the process. In contrast, leasing companies have bundles or packages you can customize and negotiate with.

3. Professionals Work for You

The best staff leasing companies only hire employees that meet your requirements. Candidates are evaluated and screened, shortlisted pending your approval. PEO services also have the equipment and tools necessary to ensure high-quality output.

4. Concentrate on your Brand

With output entrusted to a staff leasing, you’ll avoid tons of paperwork. You’ll spend less time worrying and stressing over deadlines and deliverables. Also, You’ll have more attention to focus on managing your employees, conceptualizing promotions, facilitating meetings, etc.

5. PEO Services are Industry-Competitive

Employees hired by leasing companies receive feasible benefits and advantages. The salary packages are also industry-competitive. Training new employees is more efficient, since teams have have professionals dedicated for training and supervision. Retention is also more stable and manageable.

Staff Leasing is beneficial to any company. You can expect positive results for a fraction of the cost and effort of doing things in-house. Picking the right company, customizing the service, and building new connections will help your business in the long term.

Among the outsourcing solutions available in the BPO industry, employee leasing is one of the more cost-efficient options your business should consider. Our drive at iStaff.ph is to extend services to clients, find alternative, feasible ways of doing business. With iStaff, staff leasing means a highly professional operation that delivers quality results.

Employee is a business model where an organization’s resources are leased to a client; the latter benefits with direct oversight over an autonomous provider. With this results-driven setup, chargebacks are computed based on the actual services rendered. This translates to efficient operations and optimal return on investment.

Employee Leasing Vs. Centralization

iStaff assist clients in streamlining the routine procedures of centralization. Under centralization, the operation is still overarching, making supervision quite vague due to the wide delegation of tasks and varying policies. In an employee leasing setup, a supervisor oversees operations in behalf of client; each leased party may operate under different procedures. With this setup, performance assessments are consolidated faster, and are also accurate.

On the other hand, a staff leasing model has a strong and structured work flow, with reporting and evaluation readily available. This affords the team leader a more hands-on approach to gauging the efficiency of the operation. This holistic method of doing business is not just cost-effective, it’s also results-driven. Centralization’s focus is on how to improve the bureaucracy of the organization, while staff leasing service focuses on how to deliver quality work.

Flexible, Customizable Services

With years of experience in the business process outsourcing industry, iStaff can readily extend topnotch employee leasing service to clients. This includes voice campaigns (customer service and outbound/inbound sales) and technical support/help desk operations. These are billed per hour, per performance, with a fixed pay, or based on service level. Rigorous candidate selection also ensures the success of campaigns. We also offer high-quality equipment within conducive workspace, as required.

iStaff leverages the best strategies to deliver services that meet the goals of clients. With expert management, innovative solutions, and a world-class workforce, they can make any business work as efficiently and effectively as possible. We are capable and more than ready to extend competitive, holistic, and professional employee leasing service, customized to your requirements.

Heads up for job seekers: do you love connecting people, making introductions? There’s a job that might interest you in outsourced call center solutions. This job comes with access to a directory listing; you’re tasked to verify and provide information upon request.

Directory assistance operators (also directory assistants) are in-demand in the BPO industry. The workflow can be described in a handful of steps. A call comes in, you identify your role and the business that you represent. The caller then makes multiple inquiries concerning directions. It’s often the number or address of a company, which can be a popular restaurant, a five-star hotel, or a historic theater. With access to online directory, you look up the requested details, forward this to the customer, and end the call.

Simple Task, Invaluable Service

The task seems simple, but the service is invaluable to customers and users. It’s a job you’ll enjoy, but it can be challenging. For starters, being a directory assistant for an outsourced call center solutions firm means that you will take calls from people located in different parts of the world. If your customers are US-based, you’re expected to be familiar with all 50 states. You’re also required to know landmarks, and the local numbers (area codes, zip codes) through which these places can be contacted. At the core of your service, there’s the basic requirement that you provide accurate information to the customer at all times.

Going The Extra Mile In Outsourced Call Center Solutions

In some cases, contact details of private individuals are also requested. The task isn’t be limited to identifying commercial establishments, but in locating residences as well. In both instances, providing excellent customer service is paramount, especially when you’re giving directions to someone on a carphone driving down a busy street.

Forwarding Directions, Leading The Way

These days, the job of a directory assistant has become somewhat easier. Modern technology has allowed automation to be set up whenever a call comes in. A common feature involves an automatic read-back of the requested details to the customer once the operator locates this in the directory listing. This allows the operator to accept more calls in a brief handling times. Outsourced call center solutions satisfies customers through prompt and fast customer service delivery, especially when parts of the process are automated.