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(Part 2 of 2) Here’s How You Negotiate With A BPO Services Provider

Apr 01, 2017

You should always negotiate with a BPO services provider, as much as you can. Th…

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BPO Services, And Product/Service Promotion

Mar 30, 2017

Promotion is a crucial aspect of business, especially for small and start-up com…

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Planning To Outsource Customer Service? Here’s How You Negotiate With A BPO Service Provider (Part 1 of 2)

Mar 28, 2017

Are you sifting through offers and counter-offers from providers? Option is alwa…

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Optimizing BPO Call Center Options: Orienting Agents Before Rollout

Mar 25, 2017

As a real-time medium, contact center support continues to gain traction over th…

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Choosing BPO Solutions: Is Your Company A Small Business Or Start-up?

Mar 23, 2017

Would you brand your company a small business or start-up? There’s a diffe…

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These Five Language Hacks Will Improve Your Call Center Customer Service

Mar 21, 2017

Customer service is all about response and engagement. Whether you’re hand…

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